About us: Systems and technology
- Full digital telephone service with ISDN
- Integrated workstation computers for automatic dialling and call handling, including Computer Aided Telephone Interviewing (CATI)
- Call monitoring and recording facilities for training and complaince
- Automated call handling facilities and call routing
- Mid-call transfer so hot prospects can be connected directly to your internal sales staff
- High security file system with daily back up to protect your data
- 100 different numbers for incoming calls, which can be routed to the relevant operator
- Full email and web connectivity for rapid response and easy, professional communication
- Extensive database handling and cleaning facilities supported by the latest software, including importing and exporting to most other CRM systems
- Custom developed database for accurate reporting facilities, and the ability to create custom reports tailored to your requirements